Privacy Policy
Learn how we protect your personal and health information
Last Updated: July 23, 2025
Privacy Policy
Privacy Policy
Paradise Institute (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.
Additional Privacy with Private Play
Because Paradise Institute operates as a private-pay practice, we are able to safeguard your personal and health information even further. By not billing insurance, we avoid the need to share diagnostic codes, session notes, or treatment details with third-party payers. This helps ensure your care remains entirely between you and your provider.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, and any information you provide via our contact forms or booking systems.
- Usage Information: Browser type, IP address, and pages visited on our website, collected via cookies or analytics tools.
- Protected Health Information (PHI): If you are a clinical client, we may collect health-related information necessary to provide care, subject to HIPAA regulations.
2. How We Use Your Information
We Use the information we collect to:
- Provide and schedule services.
- Respond to inquiries.
- Improve our website and user experience.
- Send updates or communications you’ve opted in to.
- Maintain clinical records in compliance with HIPAA when applicable.
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal data and PHI from unauthorized access or disclosure. Clinical data is stored securely and in compliance with the Health Insurance Portability and Accountability Act (HIPAA). However, no system is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties expect:
- When required by law.
- With your explicit consent.
- To trusted service providers who assist in operating our website, scheduling, or clinical platforms, and who agree to keep your clinical information confidential.
5. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
6. Your Rights
You may request to:
- Review the information we have on you.
- Request corrections.
- Ask us to delete your information (subject to legal and record-keeping obligations).
- Retrieve a copy of your health records in accordance with HIPAA.
7. Changes to the Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated date.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Phone: 1-833-296-3712
HIPAA NPP
Notice of Privacy Practices (NPP)
Effective Date: July 23, 2025
Provider: Paradise Institute
Contact: [email protected] | 1-833-296-3712
This Notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.
Your Rights
You have the right to:
- Get a copy of your paper or electronic record.
- Correct your medical record.
- Request confidential information.
- Ask us to limit what we share.
- Get a list of those with whom we’ve shared your information.
- Get a copy of this privacy notice.
- Choose someone to act for you.
- File a complaint if you feel your rights are violated.
Your Choices
You can tell us your choices about:
- Sharing information with your family, close friends, or others involved in your care.
- Sharing information in a disaster relief situation.
In these cases, you have both the right and choice to tell us to:
- Share information with your family, close friends, or others involved in your care.
- Share information in a disaster relief situation.
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest.
Our Uses and Disclosures
We typically use your health information in the following ways:
- To treat you: Share with other professionals who are treating you.
- To run our organization: Use your health information to run our practice and improve your care.
- To bill for services: Share your information with billing departments if and when applicable.
We may also use or share your information for public health and safety purposes, research (with consent), to comply with the law, to respond to legal actions, or to address workers’ compensation, law enforcement, or national security requests.
We will never share your information for marketing purposes or sell your personal information without your explicit written consent.
Our Responsibilities
- We are required by law to maintain the privacy and security of your protected health information (PHI).
- We will let you know promptly if a breach occurs that may have compromised your information.
- We must follow the duties and privacy practices described in this notice.
- We will not use or share your information other than as described here unless you tell us we can in writing.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us at the contact information above or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
For more information, visit www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html
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